Clearing Paper Jam

In the unlikely event you receive a paper jam error on your printer or Multifunction Printer (MFP) here are a series of videos to assist you in clearing the jam.

Clearing a Jam in the Document Handler

Clearing a Jam in the Rear Transport

 

For more troubleshooting tips, refer to the proper User Guide (found in our Knowledge Base in Team Dynamix called "Printer User Guides") under Troubleshooting > Paper Jams. If you are still having troubles, please call the help desk at extension 4357.